Frequently Asked Questions – Zencha Organics

Welcome to the Zencha Organics FAQ section. Here, you’ll find answers to our most common questions about our organic produce, ordering, delivery, and return policies.

Q: Are your products 100% organic?

A: Yes. All our fruits and vegetables are certified organic, grown without synthetic pesticides, fertilizers, or harmful chemicals. We’re committed to sustainable, eco-friendly farming practices.

Q: How do I place an order?

A: Ordering from Zencha Organics is easy:

Browse our fresh organic produce online.

Add your selected items to the cart.

Proceed to checkout and complete payment securely.

Q: What is your delivery area?

A: We currently deliver across major cities within our region. Delivery options and timeframes are shown at checkout.

Q: Can I return fresh produce?

A: We accept returns only for damaged or incorrect products reported within 7 days of delivery. Perishable goods like fresh produce are handled on a case-by-case basis to ensure quality and safety. Please refer to our [Refund Policy] for full details.